Frequently Asked Questions

Our flowers are sourced from trusted growers across Ireland, Holland, and South America. Every bouquet is hand-arranged fresh at our facility in Swords, County Dublin on the day of dispatch. We never pre-pack flowers in advance.

We aim to match the product photos as closely as possible. Occasionally, due to seasonal availability, a specific flower variety may be substituted with one of equal or greater value. Any substitution will maintain the same colour palette and quality standard.

With proper care, most bouquets will last 5 to 7 days. Keep them in fresh water, away from direct sunlight and heat sources, and trim the stems every couple of days. Read our full guide on how to make your bouquet last longer.

Our bouquets are pre-designed by our florists and available to order directly through the website. We do not currently offer custom bouquet requests online. For bespoke wedding or event flower enquiries, please contact our team directly.

Yes. Same-day delivery is available across Dublin Monday to Friday and on Sundays for orders placed before 1pm. Same-day delivery is not currently available on Saturdays. Saturday orders will be delivered the following available day.

Yes. We deliver to every county in Ireland via DPD. Nationwide next-day delivery is available Monday to Saturday for orders placed before 9pm. Sunday delivery is not available for nationwide orders.

Next-day nationwide delivery is typically €10.99. Same-day Dublin delivery is typically €15.99. The exact delivery charge is shown on each product page before you add to cart.

Dublin deliveries offer a morning or afternoon time slot at checkout. Nationwide deliveries via DPD are made during standard working hours and do not have a specific time slot. During peak seasons such as Valentine's Day and Mother's Day, deliveries may occur earlier or later than usual due to high volume.

We deliver on most bank holidays, typically within Dublin. Nationwide delivery availability on bank holidays may vary. If you are ordering around a bank holiday we recommend contacting our team to confirm availability before placing your order.

Yes. Select your preferred delivery date at checkout. We recommend ordering in advance for key occasions such as birthdays, anniversaries, Valentine's Day, and Mother's Day to avoid disappointment during peak periods.

Our driver will attempt to leave the bouquet in a safe place or with a neighbour. If neither option is suitable, the bouquet will be returned to our depot. We recommend adding delivery instructions at checkout if you have a preferred safe location in mind.

Please double-check your delivery address including the Eircode before placing your order. If an incorrect address causes a failed delivery, we are unable to take responsibility. If you need to update your address after ordering, contact us immediately. Changes cannot be guaranteed once an order is in fulfilment.

Yes, in most cases. If your order has not yet been fulfilled or dispatched, we can amend or cancel it. Please contact us as soon as possible. If the bouquet has already been arranged or is out for delivery, we may not be able to make changes.

Yes. An order confirmation email is sent automatically once your order is placed. Check your spam or junk folder if you do not see it within a few minutes of ordering.

Yes. We do not disclose sender details to the recipient without your consent. The only information included with the delivery is what you write in your personalised message card.

Our bouquets start from €54.99. There is no separate minimum order requirement.

Yes. Every order includes a free personalised message card at no extra cost. Add your message at checkout and our team will handwrite it and include it with the delivery.

Yes. Add-ons including Butlers Chocolates, Montegrande Prosecco, Moet and Chandon Champagne, and a glass vase are available on most bouquet pages. You can also browse our bundles and hampers range which comes pre-paired with gifts.

We only print exactly what you write in the message card. To make sure the recipient knows who sent the flowers, include your name in your card message at checkout.

Bright, colourful bouquets work best for birthdays. Our most popular choices are the Surprise bouquet, Pretty in Pink, and Blooming Beautiful. If you are unsure of their taste, the Surprise bouquet uses the freshest seasonal flowers and suits most recipients.

White and cream flowers are the traditional choice for sympathy. Our Sympathy Wreath White is our most requested sympathy product. For a more personal gesture, a soft pastel bouquet is also appropriate. Read our full guide on what sympathy flowers to send in Ireland.

Yes. We offer wedding flower packages including bridal bouquets, bridesmaid bouquets, buttonholes, centrepieces, and ceremony arrangements. Visit our Wedding Flowers page or contact us directly to discuss your requirements.

Yes. We work with businesses across Dublin and Ireland for office flowers, corporate gifting, and events. Visit our Corporate page or contact us to discuss a regular arrangement.